A `Request for Service' includes things like maintenance, potholes, barking dogs.  This is different from a Administrative/Staff Complaint (refer to the tab above). The majority of requests made to Council will be resolved within five (5) working days and the requester contacted when the issue has been attended to.

Requests can be made by telephone, request form available from the Shire Office, email, mail, fax and online form (below).

In most cases, the requester will need to provide full contact details including name, address and phone number, as well as full details of the request including location of the issue.

The Flinders Shire Council respects your privacy. Personal information is collected in accordance with the Information Privacy Act 2009 guidelines and is used only by Council staff for the purpose of resolving a customer complaint and will not be disclosed unless required by law.

Contact Council by phone on 47412900 or in person at 34 Gray Street Hughenden.

For a hardcopy of the Request for Service Form

Customer Request Management (CRM) - Brochure