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During a Disaster


During disaster events, it is important to keep calm to help control any fear or strange actions. It is important to remember that someone may need your help and that you may also need help. You also need to seek reliable information about what is happening and advice from emergency services.  This section of the site looks at reponse techniques, emergency contact details and the DisasterHub Alert service.

For emergency updates, visit the State Government's QLD ALERT service.

During a Disaster

Fire-fighter putting out fireIf you have prepared well, the emergency plans will commence and you, your family and neighbours will be in a position to see out the disaster event. When it comes to any disaster, preparation is the key. That's why it's important to read and complete the checklists and tasks outlined in the Preparing Your Home and Preparing Your Business sections.

There are some simple things you can do during a disaster event to protect your family and home:

  • Activate your Home Emergency Plan and get your Home Emergency Kit
  • During sever storms, stay inside and well clear of windows, doors or other openings
  • Shelter in the safest part of your house (internal room, hallway, built-in wardrobe or cellar)
  • Avoid using electrical appliances where possible
  • If outdoors, seek immediate shelter in a solid, enclosed space
  • If driving, turn on your hazard lights and pull over away from trees, power lines, drains and waterways
  • Stay tuned to the radio or other media for warnings, updates and advice
Tune into Warnings

Emergency Services use a range of methods to warn the community about severe weather and other emergencies that require preparation and action at the household level. When warnings are issued you may be directed to:

  • Finalise your preparations
  • Secure items around your home
  • Activate your Emergency Plan
  • Shelter in place
  • Commence evacuation to your predetermined safer location

Visit the Emergency Management Queensland website for more details. Also, for emergency updates, visit the QLD ALERT service.

Public Health and Safety

There is a high risk of injury, illness or death during a disaster event if public health and safety issues are not considered by yourself, your family or your neighbours.  Queensland Health advises that during an event, we must all work together to stay safe. 

Staying Safe and Healthy

Following the initial damage to property and infrastructure, things like flood water that has receded can still cause death, sickness and injury. The main health risks while in storm or flood-impacted areas include:

  • Injury, such as falls, skin lacerations or snake and spider bites
  • Skin infections and sunburn
  • Mosquito-borne infections

For more information on how to stay safe and healthy during the disaster event and subsequent recovery, see:

Coping with Stress

Most people involved in a traumatic incident or crisis experience some kind of emotional reaction. Although each person's experience is different, there are a number of common responses that are experienced by the majority of those involved. It is reassuring to know that, even though these feelings can be very unpleasant, they are normal reactions in a normal person to an abnormal event.