COMMUNITY CARE COMMUNITY CARE

Our Vision

Flinders Shire - a place of discovery, opportunity and lifestyle.

Our Mission

To promote quality of life through leadership attitude and respect.

Our Values

  • A Caring Philosophy
  • Pursuit of Excellence
  • Teamwork
  • Local Ownership
  • Communication
  • Leadership

 

Community Care Guide

The Flinders Shire Council Community Care Program aims to assist the frail and aged, people with a disability and their carers, who need support services to live independently in the community. Our services help prevent premature admission to nursing homes or other long term residential care facilities.


Flinders Shire Council Community Care offers the following Programs: 

  • QCCS (Queensland Community Care Services)
  • CHSP (Commonwealth Home Support Program)
  • HCP (Home Care Packages, Levels 1, 2, 3 &4)
  • VHC (Veterans Home Care)
  • NDIS (National Disability Insurance Scheme)
  • MOW (Meals on Wheels)

Our organisation provides services to the entire Flinders Shire district. We believe our clients have the right to be involved in the planning of their services. However, to be involved in this service you must understand the above programs.
This guide aims to provide you with information regarding our services, your rights and responsibilities, our organisation’s privacy and confidentiality policies and our complaints procedures.

Client Contrbutions:

Contact:

Phone (07) 4741 2960

Email: communitycare@flinders.qld.gov.au

Office hours are Monday to Friday 8.30am to 1.30pm.

Feedback:

Community Care is always looking for ways to improve our service, if you have any feedback please fill out the below form and submit to Community Care.

Feedback Form 

Complaints Process:

Contact the Community Care Manager on 4741 2960; or
Lodge a completed complaints/compliment form, availalbe from the Community Care Office; or
Contact the Flinders Shire Council Chief Executive Officer on 4741 2900