ABOUT THE ROLE
Please read all information carefully before applying.
Flinders Shire Council is seeking a friendly, organised and customer-focused Reception Officer to join our Corporate and Financial Services team. As the first point of contact for residents, visitors and stakeholders, you’ll play a vital role in delivering exceptional customer service while supporting a wide range of operational functions across Council. Your responsibilities will include customer service, records management, meeting room and vehicle bookings, cash handling, banking, communications, and general administration.
If you enjoy working with people, thrive in a fast-paced environment and take pride in delivering professional service, this is an exciting opportunity to build a rewarding career while contributing to your local community.
Key opportunities
- Gain exposure to a diverse range of Council operations and projects.
- Develop valuable skills across customer service, administration, records management, finance and facilities coordination.
- Build long-term career opportunities within local government.
- Contribute to continuous improvement initiatives and community-focused service delivery.
Employment Status: Permanent Fulltime
Award: The position is classified as a Level 2 under the Queensland Local Government Industry (Stream A) Award – State 2017
Remuneration: $75,920 - $80,141 gross per annum
ABOUT YOU
The successful candidate will have:
Essential Knowledge, skills and abilities
- Demonstrated experience meeting administration requirements within a corporate environment and willingness to act as a support officer, while managing confidential information in a professional and sensitive manner.
- Demonstrated commitment to excellent customer service, and the ability to respond to all customer enquiries, internal and external in a professional and patient manner.
- Demonstrated sound level of knowledge of the Microsoft Office Suite of applications, and the ability to rapidly acquire knowledge of corporate and other programs used by Council such as Authority and TRIM.
- Ability to work within a team, establish work priorities, meet deadlines, actively follow up, and resolve outstanding tasks while ensuring attention to detail.
- High level of communication and interpersonal skills with the ability to develop effective professional partnerships across diverse stakeholders.
- Commitment to uphold Council’s Code of Conduct, Workplace Health and Safety and Anti-Discrimination policies.
Desirable
- Qualifications (eg Certificate III or IV) within Business Administration or a related field.
- Current C Class drivers’ licence
More Information & Questions
Please read all information carefully before applying.
Applications are assessed against the key responsibilities of the job based on your qualifications, skills, ability, experience and knowledge. For further information, please view the Position Description.
Applications should be submitted online through the 'Apply Now' button and MUST include a Cover Letter addressing the Selection Criteria and Resume outlining previous academic and work experience and if requested include attachments of the relevant qualifications and licenses, relating to the role.
For further information about this role please download the Position Description which includes the Key Duties, Responsibilities and Selection Criteria.
For enquiries regarding this vacancy, please email recruitment@flinders.qld.gov.au or call 07 4741 2900.
Closing Date
11:45pm AEST Sunday 11 October 2026