Community Care Services

What Services Do We Provide?

 

Domestic Assistance:

Provides clients with assistance with domestic chores to maintain their capacity to manage everyday activities in a safe, secure and healthy home environment. Domestic Assistance services may include general house cleaning, linen services, unaccompanied shopping (delivered to home), bill paying (unaccompanied), clothes washing and ironing, dishwashing, and help with meal preparation. 

Personal Care:

Provides clients with support in activities of daily living that help to maintain appropriate standards of hygiene and grooming. Personal care provides assistance with activities of daily living self-care tasks such as assistance with eating, bathing, toileting, dressing, grooming, getting in and out of bed, moving about the house, and assistance with your self-administration of medicine. 

Meals:

Provides clients with access to meals. The Meals service type refers to meals prepared and delivered to your home or meals provided at a centre or other setting.

Home & Yard Maintenance:

Provides clients with maintaining their home and yard in a safe and habitable condition. Maintenance services provided must be linked to assisting clients to maintain their independence, safety, accessibility and health and wellbeing within the home environment.  This includes home and yard maintenance and repairs that mitigate or remove identified risks to a client’s health and safety, and services targeted at maintaining a home environment. 

Social Support Individual:

Provides clients with support to meet the client’s need for social contact and/or assistance to participate in community life. Service may be within home environment or while accessing community services or facilities. Services may include visiting services, telephone and web-based monitoring, accompanied activities (e.g., assisting you through accompanied shopping, bill-paying, attendance at appointments and other related activities). 

Nursing Care:

Provides clients with treatment and monitoring of medically diagnosed clinical conditions to support clients to remain living at home.

Social Support Group:

Provides clients with support to participate in community life and feel socially included through structured, group-based activities that develop, maintain or support independent living and social interaction. 

Goods, Equipment and Assistive Technology (GEAT) / Aids & Equipment:

Provides clients with access to goods, equipment, or assistive technology, which enables the client to perform tasks they would otherwise be unable to do. These can be provided through loan or purchase options.

Home Modifications:

Provides clients with home modifications that increase or maintain levels of independence, safety, accessibility and wellbeing. 

Transport:

Provides clients with access to transport services that supports their access to the community.

How Much Do Services Cost?

Some services require a client contribution fee. Our Client Contributions and Fees can be found HERE.

If you are unable to pay your contribution fee, you will not be refused services. All clients are eligible to seek financial hardship assistance with their fees. To apply for financial hardship assistance, clients or their representatives will need to complete a financial hardship application form and submit it to the Community Care Team Leader.

Links & Key Information

IN AN EMERGENCY ALWAYS CALL 000

Flinders Shire Council Community Care

Flinders Shire Council Head Office

Aged Care Quality & Safeguards Commission

Older Persons Advocacy Network (OPAN)

Translation and Interpretive Service (TIS)

Dementia Australia:

Carers Gateway:

My Aged Care

Veterans Home Care

National Disability Insurance Agency (NDIS)

Queensland Community Support Scheme (QCSS)